Terms of service

Welcome to Chic Basket. By accessing or using our website, chicbasket.in, and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Information

Chic Basket is an online store offering trending and useful products for modern living.

We reserve the right to update, modify, or discontinue any product, service, price, or website content at any time without prior notice.

2. Products & Product Information

We make reasonable efforts to display product images, descriptions, specifications, and prices accurately.

However, slight differences in color, appearance, size, or packaging may occur due to photography, lighting, screen settings, or changes made by manufacturers.

3. Orders

When you place an order on our website, you agree to provide accurate and complete information, including your name, delivery address, phone number, and payment details.

We reserve the right to cancel or reject an order in certain situations, including:

  • Product availability issues

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Delivery limitations

If an order is cancelled after payment has been made, an applicable refund will be processed.

4. Pricing & Payments

All product prices displayed on our website are subject to change without prior notice.

Customers are responsible for providing accurate payment and billing information.

We are not responsible for delays or failures caused by payment gateways or third-party payment providers.

5. Shipping & Delivery

We aim to process and dispatch orders within the estimated processing time shown on our website.

Delivery times may vary depending on the destination, courier service, weather conditions, holidays, or other circumstances beyond our control.

Once the order has been handed over to the courier, delivery is subject to the courier company's service and delivery procedures.

6. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by our Return & Refund Policy.

For damaged, wrong, or short products, customers may be required to provide a clear and continuous unboxing video as proof.

7. Customer Responsibilities

Customers are responsible for:

  • Providing correct delivery information

  • Being available to receive the order

  • Checking the product after delivery

  • Reporting eligible issues within the specified time

  • Following the return and refund procedure

Chic Basket is not responsible for problems caused by incorrect information provided by the customer.

8. Website Usage

You agree not to:

  • Use our website for unlawful purposes

  • Attempt to damage or disrupt the website

  • Copy or reproduce our content without permission

  • Attempt unauthorized access to our website or systems

  • Use our website to conduct fraudulent activities

9. Intellectual Property

All content on chicbasket.in, including logos, brand names, images, graphics, text, product descriptions, and other materials, belongs to Chic Basket or its respective content owners.

You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services, or other service providers.

Chic Basket is not responsible for interruptions or issues caused by third-party services.

11. Limitation of Liability

Chic Basket shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including courier delays, technical failures, payment gateway issues, natural events, or other third-party disruptions.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will become effective once they are published on chicbasket.in.

Continued use of our website after changes are published constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Chic Basket
Website: chicbasket.in
Email: chicbasketofficial@gmail.com
WhatsApp: 8606763057
Instagram: @chicbasketofficials

Thank you for shopping with Chic Basket.